I want to thank you again for the incredible job that you did selling the three Alameda properties owned by the estate for which I am executor. As you well know, shortly after assuming the role of executor, a situation in my own family arose which prohibited me from traveling to Alameda to prepare the properties for sale. This was particularly troublesome because two of the properties were suffering from decades of neglect and needed tremendous amounts of work–from toxic mold removal to major electrical work.
And you had to do it all! When I hired you, two of the private residences were still filled with my deceased friend’s possessions. You met family members at the house to pick up sentimental items, met with charities to pick up items of value, and met with junk haulers to take away the rest. You even jump-started a non-running automobile and took it to the dealer for repair and sale! Before the properties could be placed on the market you obtained estimates and oversaw the work of the hazmat removal contractors, plumbers, electricians, painters, gardeners, sewer line replacers, stagers, cleaners, and photographers. Your years of experience in Alameda told you exactly whom to call for each project so that the work was completed quickly and professionally, even during a time period when most contractors were already booked far out into the future.
And you did it all so cheerfully! Need I remind you of the Friday night when EBMUD errantly turned off the water to the rental units? The confusion was quickly resolved, but EBMUD said they could not send someone to turn the water back on until Monday. Seven renters would be without water all weekend. So you headed over with your own tools to turn it on, chuckling about the whole adventure!
When the properties were finally ready to sell, you did an outstanding job marketing them, with beautiful photographs, well-written descriptions, and detailed histories of each property. After the offers were received, you prepared a very readable side-by-side comparison of the offers and the various contingencies, then talked me through the pluses and minuses of each offer. Once an offer was accepted, you ensured that the title company received everything they needed to facilitate a timely close.
And those two properties suffering from decades of neglect? Thanks to your efforts, they sold for an average of 23% above the appraised value.
Finally, I need to praise you for your knowledge of state and local rental laws, especially Alameda’s rent control ordinances. One of the properties contained rental units, for which I was now the de facto landlord—a role I had never played. You advised me on my responsibilities and the restrictions imposed by governmental policies. Repairs to this building required workmen to enter the rental units. You ensured that all laws were followed—phoning the tenants, posting 24-hour notices on their doors, and keeping them apprised of progress. Your conscientiousness protected me from tenant complaints and financial penalties. And open houses in the rental units required special attention and oversight so that the tenants did not need to worry about their possessions being stolen. You had to ask a lot of the tenants, and yet when I called to wish them well once their property had been sold, they all had nothing but praise for you and told me how pleasant it was to work with you.
I could not agree more! You were wonderful to work with on all three properties, and because of you the beneficiaries of the estate are receiving a lot more money a lot more quickly than they otherwise would have. You not only preserved but enhanced the family’s financial legacy. They, and I, owe you a tremendous debt of gratitude! Thank you for all you did!
With Much Affection,